T&C's
TERMS & CONDITIONS
Tributes Live UK Ltd T/A Brunch Fabulous
These Terms & Conditions apply to all ticket purchases for events promoted and/or delivered by Tributes Live UK Ltd trading as Brunch Fabulous (“Promoter”). By purchasing a ticket, you agree to be bound by these Terms & Conditions.
Where tickets are purchased via an authorised ticketing partner, including Fever, the ticketing partner’s own Terms & Conditions shall also apply to the transaction. In the event of any conflict relating to payment processing, booking fees, platform use or ticketing procedures, the ticketing partner’s Terms shall take precedence. All event delivery and event-specific terms remain governed by these Terms & Conditions.
1.Refunds & Transfers
1.1 The Promoter operates a 28-day refund policy. Refund requests must be submitted in writing via email to hello@brunchfabulous.uk at least 28 days prior to the scheduled event date.
1.2 Approved refunds will be issued in the form of a credit voucher redeemable against any future event organised by the Promoter, in any city, on any available date.
1.3 Within 28 days of the event date, tickets are strictly non-refundable and non-transferable.
1.4 If a ticket holder is unable to attend, they may arrange for another person aged 18 or over to attend in their place. The original purchaser remains responsible for ensuring the replacement guest complies with these Terms & Conditions.
2. Event Changes, Cancellation & Force Majeure
2.1 Events may be cancelled, postponed or materially altered due to circumstances beyond the reasonable control of the Promoter or venue, including but not limited to:
• adverse weather conditions
• acts of God
• government restrictions or public health measures
• fire, flood, structural damage or utility failure
• travel disruption or transport strikes
• performer illness or unavailability
• technical failure
• civil unrest, terrorism or security risks
• national mourning
• pandemic or epidemic
• supplier failure
2.2 In the event of postponement, tickets will remain valid for the rescheduled date or may be transferred to another scheduled date, subject to availability.
2.3 It is the responsibility of the ticket holder to check for event updates using the contact details provided at the time of booking.
3. Admission & Venue Policies
3.1 Tickets are issued subject to the rules, regulations and licensing requirements of the venue.
3.2 The venue reserves the right to refuse admission or eject any person whose conduct is deemed unsafe, inappropriate, disruptive, intoxicated or in breach of licensing laws or venue policy.
3.3 Security searches may be conducted as a condition of entry.
3.4 This is a strictly 18+ event. Valid photographic identification may be required as a condition of entry.
3.5 Late admission cannot be guaranteed. Bottomless service commences at the advertised start time and will not be extended for late arrivals.
3.6 The venue may operate a No Smoking or No Vaping policy.
4. Seating & Group Allocations
4.1 Smaller groups may be seated on shared tables.
4.2 Seating allocations and table arrangements are at the discretion of the venue and Promoter.
5. Programme & Content Changes
5.1 The Promoter and venue reserve the right to vary the advertised programme, performers, schedule or format where reasonably necessary.
5.2 Such changes shall not entitle the ticket holder to a refund or compensation.
6. Resale & Commercial Use
6.1 Tickets may not be resold for profit or commercial gain without the prior written consent of the Promoter.
6.2 Any breach of this condition may result in the ticket being void and entry refused without refund.
7. Liability
7.1 Attendance at the event is at the ticket holder’s own risk.
7.2 The Promoter, venue and associated parties shall not be liable for any indirect or consequential loss, damage or expense.
7.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability which cannot lawfully be excluded.
7.4 The Promoter and venue accept no responsibility for loss, theft or damage to personal property.
8. Alcohol & Responsible Drinking
8.1 Bottomless alcohol service is subject to licensing laws and venue policy.
8.2 Service may be refused or limited to any guest who appears intoxicated or in breach of venue rules.
8.3 The Promoter supports responsible drinking at all times.
9. Booking Accuracy
9.1 It is the responsibility of the customer to check all booking details upon receipt of confirmation.
9.2 Tickets are non-transferable except as expressly permitted under clause 1.4.
10. Allergens & Food Service
10.1 The Promoter works in partnership with venues to deliver food and beverage services.
10.2 Whilst all reasonable precautions are taken, food is prepared in shared kitchen environments and the venue cannot guarantee the complete absence of allergens or cross-contamination.
10.3 Guests with severe allergies must notify the Promoter in advance via email at hello@brunchfabulous.uk and take appropriate precautions.
10.4 Any food or service concerns must be raised with the venue manager on the day of the event. The Promoter will not be responsible for food or drink issues raised after the event has concluded.
11. Data Protection
11.1 Personal data provided at the time of booking will be processed in accordance with applicable data protection laws and the Promoter’s Privacy Policy.
12. Amendments
12.1 The Promoter reserves the right to amend these Terms & Conditions at any time. The version in force at the time of purchase shall apply to that booking.
