BRUNCH FABULOUS · BOOKING HUB

Privacy policy

Last updated: 11 November 2026

This policy explains how Tributes Live UK Ltd, trading as Brunch Fabulous, handles information in the Brunch Fabulous Booking Hub, including information obtained through the Gmail API. It applies specifically to the hub and its Google connection. For browsing our public events website, see our website privacy policy. The Google data restrictions below take priority for information obtained through the Gmail integration.

Information we access and collect

With the shared mailbox administrator’s authorisation, the hub uses Gmail read access to search messages and retrieve matching booking confirmation emails. This permission allows access to email content and metadata; the importer uses ticket-partner searches to find relevant confirmations. It temporarily processes the original email, including headers and message body, to extract booking information.

Stored records may include names, contact details, booking references, ticket types and quantities, event dates and venues, amounts paid, food choices, dietary or accessibility requests, add-ons and operational notes where present. Import records also include message identifiers, duplicate-detection information and a limited copy of extracted email text for review. Raw email files and attachments are not retained by the automatic importer.

We also store Google authorisation tokens and connection settings to keep the authorised integration working, along with import progress and operational email delivery records. Gmail send access enables the hub to send the operational emails described below.

How we use the information

We use these records to fulfil and administer bookings, organise events and guest lists, handle changes and customer enquiries, reconcile booking payments, detect duplicate confirmations and investigate import or delivery problems. Staff can review imported records before resolving uncertain bookings.

The hub sends event communications approved by staff and operational messages generated by enabled features, including payment requests, payment reminders and capacity notifications. It does not use Gmail data for advertising or unrelated marketing. The integration does not delete original messages or change Gmail labels.

Who can access or receive it

Access is limited to authorised staff and service providers supporting these functions. Venue users have access to the event information assigned to them. Relevant booking and guest-list details, including food or dietary arrangements where needed, may be shared with the venue delivering the event. Exports and reservation signs are used for event operations.

Cloudflare provides hosting, database and access-control services for the hub. Google provides the connected email service. Where a booking uses a payment link, Stripe processes the relevant payment and customer information. These providers receive information needed to deliver their respective functions. We may also disclose information where required by law or necessary to protect security and prevent abuse.

Google API data and Limited Use

Brunch Fabulous Booking Hub’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We do not sell Google user data, use it for targeted advertising, or use it to train general-purpose artificial intelligence or machine-learning models. Human access is limited to authorised booking and support functions, security needs or legal obligations, consistent with those requirements.

Storage, protection and retention

Records are held in the hub’s server-side database. Access to the operational hub requires authentication and is restricted by staff or venue permissions. Google credentials and refresh tokens are encrypted before storage. Copies may also exist in authorised operational exports and backups.

Records are retained while needed to manage bookings and events, resolve enquiries or disputes and meet applicable accounting or legal obligations. Disconnecting Google stops future authorised access but does not automatically erase records already imported, exports or backups. Contact us to request deletion; we will explain any information we must retain and how applicable backup copies are handled. This policy does not promise automatic deletion after a fixed period.

Revoking Google access

The mailbox administrator can remove the hub’s access at any time through Google Account connections. This stops future access using that authorisation. You can also contact us to arrange removal of stored connection credentials and discuss imported records. Original emails remain subject to the mailbox owner’s Gmail settings.

Your questions and rights

Contact hello@brunchfabulous.uk to ask about access, correction, deletion or restrictions on your personal information, or to raise a privacy concern. Please identify the relevant booking or Google connection without sending passwords, security codes or client secrets. We may need to verify your identity before acting.

Tributes Live UK Ltd, trading as Brunch Fabulous, 6 Gramapol House, 236 Valley Road, London, SW16 2AD, United Kingdom.

We will update this page when our hub data practices change and show the revision date above.